Indigo Announces Compensation: If you were stuck in canceled Indigo flights then this news is for you. Indigo has announced compensation to the affected passengers in the case of canceled flights. With complete details on this, Rohan Singh of CNBC-Awaaz told that Indigo will give compensation in case of cancellation of flights. In case of ticket cancellation, a refund of Rs 5000-10000 will be given. The affected passengers will get additional vouchers worth Rs 10,000. Travel vouchers will remain valid for the passenger for 1 year. For this, passengers will have to mail the company’s website customer.experience@goindigo.in
This compensation is in addition to the compensation received under government guidelines. Let us tell you that as per government guidelines, customers whose flights are canceled within 24 hours of the departure time will also be given compensation ranging from Rs 5,000 to Rs 10, depending on the block time of the flight.
Indigo has given this information on social media platform X. Indigo informed that some of our customers traveling on 3/4/5 December were stranded at some airports for several hours and many of them were badly affected due to the crowd.
It is noteworthy that the process of cancellation of Indigo flights started after the announcement of new rules for pilots and crew by DGCA in November. The crisis deepened further earlier this month. After this, hundreds of Indigo flights started getting canceled continuously. Due to this, passengers got stuck at various places at the airport. Now, after the strictness shown by the Aviation Ministry, the airline company has taken steps to provide relief to the passengers.